Refund & Cancellation Policy

Refunds & cancellations. GLISSA plans are managed through your GLISSA account. On Android, purchases are processed by Google Play Billing; on web and iOS, purchases are processed on our website via Paddle. All refund and cancellation requests follow the policies of the platform that processed the payment.

How to request a refund

• By email: write to support@antarjyotineurosciences.com with your account email and reason. We reply within 2 business days.
• For website / iOS purchases (Paddle): open your GLISSA account on our website and request a refund from your billing history — Paddle processes it per its published terms.
• For Android purchases (Google Play): open the Play Store app → Menu → Payments & subscriptions → Budget & history, or visit play.google.com/store/account/subscriptions to request a refund directly from Google.

Processing time. Once approved, refunds are returned to your original payment method within:

• Google Play (Android) — typically within a few business days, per Google Play policies.
• Paddle (web / iOS) — typically 3 to 7 business days.
• Cards — 5 to 10 business days, depending on your issuer.
• Wallets / UPI — 1 to 3 business days.

Cancellation. You can cancel a subscription at any time:

• From inside the App: Settings → Account → Manage.
• On Android: Play Store → Menu → Subscriptions → GLISSA → Cancel.
• On iOS / web: open your GLISSA account on our website and cancel from billing.
• By emailing support@antarjyotineurosciences.com.

Cancellation stops future renewals. Your access continues until the end of the current paid period; we do not pro-rate the unused portion of a cycle.

Outside store policies. Requests outside the standard refund window are reviewed case by case and may be declined at our reasonable discretion.

When we may decline. We may decline or reverse a refund where we reasonably believe the request is fraudulent, abusive (e.g. serial refunds after extended use), or violates our Terms of Service. Chargebacks filed without first contacting us may result in account suspension.

Goods & Services Tax (GST — India). Where GST was charged on your purchase, the GST component is refunded along with the principal amount in the same transaction.

Statutory rights. Nothing in this policy limits any non-waivable consumer-protection rights you may have under the laws of your country of residence, including the Consumer Protection Act, 2019 (India), the EU Consumer Rights Directive, and equivalents.

Questions: support@antarjyotineurosciences.com · Grievance Officer (India): grievance@antarjyotineurosciences.com.