Refund & Cancellation Policy

Refunds & cancellations. GLISSA subscriptions and one-time purchases are processed by Google Play (Android) or Apple (iOS). All refund and cancellation requests are handled directly by the relevant app store under their published policies.

How to request a refund.

• Easiest path — email us: write to support@antarjyotineurosciences.com from the email on your account with the words "refund request" in the subject. We respond within 2 business days.
• Android (Google Play): open the Play Store app → Menu → Payments & subscriptions → Budget & history, or visit play.google.com/store/account/subscriptions to request a refund directly from Google.
• iOS (Apple): visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for your GLISSA purchase. Apple processes the refund per its App Store policies.

Processing time. Once approved by the relevant app store, refunds are returned to your original payment method within:

• Google Play — typically within a few business days, per Google Play policies.
• Apple — typically 3 to 7 business days, per Apple's App Store policies.
• Cards — 5 to 10 business days, depending on your issuer.
• Wallets / UPI — 1 to 3 business days.

Cancellation. You can cancel a subscription at any time:

• From inside the App: Settings → Subscription → Manage.
• On Android: Play Store → Menu → Subscriptions → GLISSA → Cancel.
• On iOS: Settings → [your name] → Subscriptions → GLISSA → Cancel Subscription.
• By emailing support@antarjyotineurosciences.com.

Cancellation stops future renewals. Your access continues until the end of the current paid period; we do not pro-rate the unused portion of a billing cycle.

Outside store policies. Requests that fall outside the relevant app store's standard refund policies are reviewed case by case and may be denied at our reasonable discretion.

When we may decline. We may decline or reverse a refund where we reasonably believe the request is fraudulent, abusive (e.g. serial refunds after extended use), or violates our Terms of Service. Chargebacks filed without first contacting us may result in account suspension.

Goods & Services Tax (GST — India). Where GST was charged on your purchase, the GST component is refunded along with the principal amount in the same transaction.

Statutory rights. Nothing in this policy limits any non-waivable consumer-protection rights you may have under the laws of your country of residence, including the Consumer Protection Act, 2019 (India), the EU Consumer Rights Directive, and equivalents.

Questions: support@antarjyotineurosciences.com · Grievance Officer (India): grievance@antarjyotineurosciences.com.